All our products are sold through FxFactory.
Once you have purchased through http://fxfactory.com, please login to your FxFactory account to access your plugins.
The FxFactory app should open automatically once you restart FCPX or Premiere, you can also find it in your Applications folder and open it from there to login to your account. You may need to update FXFactory or FCPX/Premiere to access your plugins. Follow the prompts provided.
Once you have logged into your FxFactory account, please click the “Installed” category at the top of the screen to locate your purchases. Your screen should look something like this: